MyCloudHome almost no bandwich since today
If your My Cloud Home suddenly has almost no bandwidth, even though it worked fine before, the problem is usually not the disk itself but something in the network path. This kind of issue often appears “from one day to the next” because of updates, router changes, or ISP behavior.
First, check your local network speed. Connect a computer to the same router as the My Cloud Home and run a normal internet speed test. If your internet speed is also slow, the issue is likely your ISP or router, not the NAS. If your internet is fast but My Cloud Home is slow, the problem is local to the device or network configuration.
A very common cause is a router firmware update. Many routers automatically update overnight and may enable features like traffic prioritization (QoS), bandwidth control, or security inspection. These features can severely limit NAS traffic. Log into your router and check:
QoS or “Smart Queue” settings
Parental controls
Disable these temporarily and test again.
Next, reboot everything in the correct order. Power off:
Modem
Router
My Cloud Home
Wait one minute, then power them on in this order: modem → router → My Cloud Home. This forces fresh network negotiation and often fixes sudden bandwidth drops.
Another frequent issue is cloud service sync problems. My Cloud Home depends heavily on WD’s cloud services. If the device is stuck syncing, indexing, or retrying failed uploads, it can consume CPU and throttle transfers. Open the My Cloud Home app or web interface and check device status. If it shows “Updating,” “Syncing,” or “Connection issues,” let it finish or restart the device.
Also check how you are accessing the files. Local network access should be fast (tens or hundreds of MB/s). If you are accessing files via the internet (remote access), speeds depend on your upload speed, not download speed. Even a fast connection may only have 5–10 Mbps upload, which feels like “no bandwidth.”
Ethernet matters too. Make sure the My Cloud Home is:
Connected by Ethernet, not Wi-Fi
Using a known good cable
Plugged into a gigabit LAN port
If possible, test by plugging it directly into the router with a different cable.
Finally, consider ISP or regional issues. Some ISPs throttle certain traffic types or have temporary routing problems. If local access is fast but remote access is extremely slow, this may be outside your control.
If none of this helps, a factory reset (without disk erase) is the last step, but only after backing up critical data.
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