How to change email address to my MyCloud account

Changing the email address linked to your My Cloud account is important if you no longer use your old email, want better security, or are transferring account ownership. The process is straightforward and can be completed in just a few minutes by accessing your account settings online.

Step 1: Sign in to Your My Cloud Account

Start by opening a web browser on your computer or mobile device. Go to the official My Cloud account login page and sign in using your current email address and password. Make sure you are using the primary account owner’s credentials, as only the account owner can change the registered email address.

If you’ve forgotten your password, use the “Forgot Password” option to reset it before continuing.

Step 2: Access Account Settings

Once logged in, navigate to your Account Settings or Profile section. This is usually found by clicking your profile icon or name in the top-right corner of the dashboard. In the account settings menu, look for options such as Personal Information, Profile Details, or Email Settings.

Step 3: Update Your Email Address

Locate the field that displays your current email address. Select Edit or Change Email, then carefully enter your new email address. Double-check for spelling errors to ensure you have entered a valid and accessible email.

After entering the new address, click Save, Update, or Confirm, depending on the interface.

Step 4: Verify the New Email Address

For security reasons, My Cloud will usually send a verification email to the new address you provided. Open your email inbox, find the verification message, and click the confirmation link inside. This step is required to activate the new email address on your account.

If you do not see the email, check your spam or junk folder. Verification emails sometimes take a few minutes to arrive.

Step 5: Confirm the Change

Once verified, return to your My Cloud account and refresh the page. Your new email address should now appear in your account settings. From this point forward, you’ll use the new email to log in, receive notifications, and manage account recovery.

Important Tips to Remember

Make sure you always have access to the new email address before changing it.

Update saved login details on any devices or password managers.

If your My Cloud device is shared with other users, inform them of the change if it affects access or notifications.

If you encounter errors or cannot access your account, contact My Cloud customer support for assistance.

Conclusion

Updating your My Cloud account email address is a simple but essential task for maintaining account security and accessibility. By following these steps—logging in, editing your account details, and verifying the new email—you can ensure your account remains up to date and fully functional.