Trying to find IP address on my My Cloud EX2 Ultra

Whether you're setting up your device for the first time, troubleshooting access issues, or trying to map a network drive, knowing the IP address of your My Cloud EX2 Ultra is essential. The IP address allows you to access the web dashboard, configure settings, and ensure your device is properly connected to your network.

Here’s a step-by-step guide to help you locate the IP address of your My Cloud EX2 Ultra.

Option 1: Use Your Router’s Admin Interface

The easiest and most reliable way to find the IP address is to log in to your router’s web interface, since all connected devices are listed there.

Steps:

Log into your router:

Open a web browser on a computer connected to the same network.

Enter your router’s IP address (often something like 192.168.0.1 or 192.168.1.1) in the browser address bar.

Enter your router's admin username and password.

Find the device list or DHCP client list:

Look for a section like “Connected Devices,” “Device List,” “LAN Clients,” or “DHCP Clients.”

Locate the WD My Cloud EX2 Ultra in the list. It may appear as WDMyCloudEX2, MyCloud, or something similar.

Note the IP address:

The IP address will be listed next to the device name or MAC address.

Option 2: Use the WD Discovery Software

WD provides a utility called WD Discovery that helps you detect and manage My Cloud devices on your network.

Steps:

Download and install WD Discovery on your Windows or macOS computer.

Launch the software and let it scan your local network.

When your EX2 Ultra appears, click on it.

The software should display device information, including the IP address.

You can click "Dashboard" to launch the web interface using the IP.

Option 3: Access the My Cloud Dashboard via Device Name

If you don’t know the IP but want to try accessing the device, you can:

Open a web browser.

If name resolution works on your network, this will redirect to the device’s local IP.

Once you’re in the dashboard, go to:

Settings > Network > Network Profile

Here, you’ll find both the IP address and MAC address listed.

Option 4: Use Command Line (Advanced Users)

If you're comfortable using the command line:

On Windows, open Command Prompt and type:

This lists all devices and their IP/MAC addresses currently visible to your machine. Look for one matching your device’s MAC address.

On Mac/Linux, use:

Once you’ve found the IP address, it’s a good idea to reserve it or set it as static to avoid future changes:

Log into the EX2 Ultra dashboard.

Navigate to Settings > Network > Static IP.

Enter the current IP address and gateway information.

Save the changes.

This prevents the device from getting a different IP from your router after a reboot or power outage.

Conclusion

Finding your My Cloud EX2 Ultra’s IP address is straightforward using your router’s device list, WD Discovery, or direct name-based access. Once found, consider assigning a static IP to make remote access and future setup easier. If you still can’t find the device, ensure it's powered on, properly connected via Ethernet, and your network is functioning correctly.