Verbindung zu WD My Cloud Mirror geht immer wieder verloren

The WD My Cloud Mirror is a popular NAS (Network Attached Storage) solution that allows you to centrally store data and access it from various devices on your network. But what do you do when the connection to the My Cloud Mirror keeps dropping? This problem can be very frustrating – especially if you need to access important files regularly.

In this article we show the most common causes and solutions for an unstable connection to the WD My Cloud Mirror.

1. Network problems

An unstable home network is often the cause of connection drops.

Solutions:

Restart router and switch

Unplug the router and any switches for 30 seconds and then restart them.

Check cable connection

Make sure the LAN cable is properly plugged into the My Cloud Mirror and the router. Try swapping the cable.

Assign a fixed IP address

Assign a static IP address to the My Cloud Mirror via the router or NAS settings. Dynamically assigned IP addresses can change and disrupt connections.

2. Firmware and software are out of date

Outdated firmware on the NAS or outdated software on the computer can lead to incompatibilities.

Solutions:

Log in to the WD My Cloud Mirror web dashboard (usually accessible at http://wdmycloudmirror.local or the IP address).

Check Settings > Firmware to see if an update is available.

Also update the WD Discovery software or WD Sync on your PC or Mac.

3. Power settings and standby mode

The WD My Cloud Mirror can automatically enter power saving mode, which can cause delays or crashes when accessed over the network.

Solutions:

In the Dashboard under Power Management, disable or adjust sleep mode.

Configure the power saving settings on your PC or Mac so that network connections are not interrupted.

4. DNS or name resolution problems

Devices on the network often communicate using names like "wdmycloudmirror." If these aren't resolved correctly, connection problems occur.

Solutions:

Access the NAS directly via the IP address instead of the device name.

Enter the IP address manually as a favorite in the router or on the computer.

5. Firewall or antivirus software blocks connection

Security software can sometimes interfere with or block the connection to the NAS.

Solutions:

Disable firewall or antivirus software as a test

Add the NAS IP address as an exception

Ensure that ports 80 (HTTP) and 443 (HTTPS) are not blocked

Conclusion

Connection issues with the WD My Cloud Mirror device can usually be traced back to network problems, power-saving settings, or outdated software. Using the tips above, you can resolve the most common causes yourself and permanently stabilize your connection. If the issue persists, a complete network reset or contacting WD Support often helps.